Terms of Service

These Terms of Service ("Agreement") govern your use of the website and services provided by Wow Factor Productions, operating MagicTickets.ca, for purchasing tickets to events. By accessing or using our website, you agree to be bound by these terms and conditions. Please read this Agreement carefully before using our services.

1. Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree with any part of this Agreement, you must not access or use our services.

2. Eligibility

You must be at least 18 years old to use our services and create an account. By using our website, you represent and warrant that you are legally capable of entering into binding contracts.

3. Account Registration

To purchase tickets on our website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account information and password. You agree to provide accurate and complete information during the registration process. You are solely responsible for all activities that occur under your account.

4. Ticket Purchase

a) Pricing: The prices displayed on our website are in Canadian dollars, any applicable taxes or fees are clearly shown at the time of payment. MagicTickets.ca reserves the right to modify ticket prices and promotions at any time without prior notice.

b) Availability: Ticket availability is subject to change without notice. MagicTickets.ca does not guarantee the availability of any specific ticket or event.

c) Payment: To confirm a reservation, payment for tickets must be made in full. We accept major credit cards and other payment methods as specified on our website.

d) Unpaid Reservations: MagicTickets.ca may offer an option for unpaid ticket reservations. This is a courtesy service to hold a spot, and is considered an unconfirmed reservation. Admission to the event is not guaranteed until payment has been made.

e) Delivery: Tickets will be delivered electronically via email or made available for download from your user account. It is your responsibility to provide a valid email address and ensure that you can receive electronic tickets.

f) Refunds: Ticket reservations may be cancelled by request up to one hour before the event begins. Refunds will be processed and returned to the original payment method within 14 days. In the case of event cancellation, refunds will be issued to all ticket buyers.

5. Intellectual Property

a) Ownership: All content, trademarks, logos, and intellectual property rights displayed on our website belong to Wow Factor Productions or its licensors. You may not use, reproduce, distribute, or modify any copyrighted materials without prior written consent from the respective owners.

b) User Content: By submitting any content to our website (such as reviews, comments, or testimonials), you grant Wow Factor Productions a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content for promotional and other purposes.

6. Limitation of Liability

a) Disclaimer: Wow Factor Productions makes no warranties or representations about the accuracy or completeness of the information displayed on our website. We do not guarantee the availability, quality, or suitability of any event or ticket listed on our platform.

b) Indemnification: You agree to indemnify and hold Wow Factor Productions harmless from any claims, losses, damages, liabilities, costs, and expenses arising out of your use of our services or breach of this Agreement.

c) Limitation of Liability: In no event shall Wow Factor Productions be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services.

7. Termination

Wow Factor Productions reserves the right to suspend or terminate your access to our services at any time without prior notice if you violate this Agreement or engage in any fraudulent activities.

8. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Calgary, Alberta, Canada. Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts located in Calgary, Alberta, Canada.

By using our services, you agree to comply with all applicable laws and regulations.

9. Changes to the Agreement

Wow Factor Productions reserves the right to modify this Agreement at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications shall constitute your acceptance of the revised Agreement.

If you have any questions or concerns regarding these Terms of Service, please contact us at boxoffice@magictickets.ca.

Last updated: January 7, 2024