This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and purchase event tickets through our platform. We understand the importance of your privacy and are committed to ensuring the confidentiality and security of your personal data.
By using our website and providing us with your personal information, you agree to the terms and conditions outlined in this Privacy Policy.
When you visit our website or purchase event tickets, we may collect the following types of personal information:
Contact Information: This includes your name, email address, phone number, and billing address.
Payment Information: We may collect payment details such as credit card information or other financial information required to complete your ticket purchase. Payments are handled by third-party processors (ie: Stripe) and we never have direct access to your credit card details.
Event Preferences: We may collect information about your event preferences, such as the type of events you are interested in attending.
Communication History: We may keep a record of any communications you have with us via email or other channels for customer support purposes.
We use the personal information we collect for the following purposes:
Ticket Purchase and Delivery: We use your contact and payment information to process your ticket purchases and deliver them to you electronically or by mail.
Event Update Communications: We will send informational updates to you regarding events for which you have reserved tickets.
Customer Support: We may use your personal information to respond to your inquiries, provide assistance, and address any issues you may encounter.
Marketing Communications: With your consent, we may send you promotional emails about upcoming events, special offers, or other relevant information. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the email.
Improving Our Services: We may analyze user behavior and preferences to enhance our website's functionality, customize content, and improve user experience.
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security measures, including encryption and secure socket layer (SSL) technology, to safeguard your data.
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or providing customer support. These service providers are contractually obligated to keep your information confidential and are only permitted to use it for the purposes specified by us.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
You have the right to:
To exercise any of these rights or request more information about our data practices, please contact us using the contact details provided at the end of this Privacy Policy.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this page periodically to stay informed about how we collect, use, and protect your personal information.
If you continue to use our website after any changes to this Privacy Policy, it signifies your acceptance of those changes.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Thank you for trusting us with your personal information.